Frequently Asked Questions

How does a personalized poster work?

You choose your preferred design and enter the information to be displayed on the poster. We then make the poster to order and send it to the address you provide at checkout.

How long is the delivery time?

The poster is produced only after you place your order. The total delivery time therefore includes both production and shipping. The current estimated delivery time is shown on the product page and at checkout.

Can I get the poster in A4 and A3?

Yes. Most of our posters are available in both A4 and A3. The available sizes are shown on each product page.

Can I change my order?

Contact us as soon as possible after ordering if you notice an error in your information. Since the poster is made to order, changes may not always be possible once production has started.

Can I return a personalized poster?

Personalized products are made especially for you. Therefore, they generally cannot be returned if they have been made correctly. You are, of course, still entitled to make a claim if the item is defective or damaged.

What should I do if my order is damaged or incorrect?

Contact us as soon as possible with your order number and clear photos of the issue, and we will help you.

Do you have any other questions?

Contact us via our contact page, and we will get back to you as soon as possible.